Privacy Policy for RCO Ltd

Effective Date: 14/04/2026
Website: https://rcoltd.co.uk

1. Introduction

RCO Regions Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.

2. What Information We Collect

We may collect and process the following personal data:

a) Information You Provide

Name
Email address
Phone number
Address
Any details submitted via contact forms or enquiries
b) Automatically Collected Information

IP address
Browser type and version
Pages visited and time spent on the site
Device and operating system
c) Cookies

We use cookies to enhance your experience.
Please see our Cookie Policy for full details.

3. How We Use Your Information

We use your data to:

Respond to enquiries and provide services
Process quotes and manage customer relationships
Improve our website and services
Maintain security and prevent fraud
Comply with legal obligations

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

Consent – when you submit a form or accept cookies
Contract – when providing services or quotations
Legal obligation – to comply with UK laws
Legitimate interests – to improve services and operate effectively

5. Sharing Your Information

We do not sell your personal data.

We may share your data with:

Service providers (e.g. IT, hosting, analytics)
Professional advisors (e.g. accountants, legal advisors)
Authorities if required by law
All third parties are required to respect your data and comply with applicable laws.

6. Data Retention

We retain your personal data only as long as necessary:

For service delivery and customer records
To meet legal, tax, and accounting requirements
After this, your data will be securely deleted or anonymised.

7. Data Security

We take appropriate technical and organisational measures to protect your data, including:

Secure servers
Restricted access
Regular monitoring
However, no online system is completely secure.

8. Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time
You may also lodge a complaint with the Information Commissioner’s Office (ICO).

9. Third-Party Links

Our website may contain links to other websites.

We are not responsible for their privacy practices, and we encourage you to read their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this policy or your data, please contact:

RCO Regions Ltd
20 Cow Green, Halifax, West Yorkshire, England, HX1 1HX.
Telephone: 0800 755 5274
enquiries@rcoltd.co.uk